Privacy Policy

Privacy Policy

Introduction

At https://professional-security-guard-stun-guns.selfsecure.net (hereinafter referred to as “Professional Security Guard Stun Guns,” “we,” or “the Company”), we are dedicated to protecting the privacy and data security of our users. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party services, applications, or websites linked from our platform, as these have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines our practices when:

  • You use any of our applications, services, or products as an authorized user.
  • You visit and interact with our websites.
  • You communicate with us via email, phone, SMS/text messages, or other channels.

Personal Data Collection

We collect several types of personal information to enhance your experience and improve our services:

Account Information

  • User IDs or usernames
  • Passwords (hashed and salted for security)
  • Contact details (email, phone number)

Payment Information

  • Transaction history
  • Billing addresses
  • Payment method details (encrypted)

Financial Information

  • Banking information (for direct debits or refunds)
  • Financial transaction data

Purchase Information

  • Order history
  • Product preferences
  • Shopping cart data

Mobile Device Identifiers

  • Device ID or advertising ID
  • Operating system and version
  • Location data from mobile devices

Location Data

  • GPS coordinates
  • IP addresses
  • Physical addresses (if provided)

Feedback and Reviews

  • User ratings, reviews, comments, and survey responses

Social Media Information

  • User profiles and bios (if publicly shared)
  • Interactions on our social media platforms

Product Information

  • Product inquiries and support interactions
  • Content or queries related to specific stun gun models

We gather this data through various means: user input forms, account settings, purchase transactions, website analytics tools, browser cookies, and third-party integrations.

Cookies

Cookies are small text files stored on your device by our website to enhance your browsing experience. We use cookies for several purposes:

  • Strictly Necessary: These ensure basic functions of the website, such as secure login.
  • Preference: Cookies store user preferences and settings.
  • Analytics: They help us analyze site usage, track analytics, and improve performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The retention periods vary based on the type of data and its purpose:

  • Financial and transaction data: 7 years (for tax and audit purposes)
  • Order history: 10 years (for record-keeping)
  • User accounts: Until the account is deleted or inactive for a period specified by our terms of service
  • Other personal information: As long as it is relevant for providing services or complying with legal obligations.

Once data is no longer required, we take reasonable steps to securely delete or anonymize it.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer at the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website. We encourage users to review this policy periodically for the latest information.

Contact Information

For any inquiries, data-related requests (including access, correction, or deletion), or if you have questions about this policy, please contact us: